Product and account support

For sign-in, projects, chats, shared analyses, research results, or the WORE Research plugin, email support@worechat.com.

Please include the page URL, a short description, and any visible request ID. Never email passwords, API keys, payment-card numbers, or private authentication tokens.

Billing

For subscription or invoice questions, email support@worechat.com using the email address associated with your WORE account.

Privacy and legal

Privacy requests: privacy@worechat.com. Legal notices: legal@worechat.com.

Security reports

Report a suspected security issue privately to security@worechat.com. Do not include exploit details in a public shared conversation.

Response expectations

We review support requests during United States business days. Urgent account-security reports receive priority, but response times are not guaranteed.